Home Customer Service Excellence

postheadericon Customer Service Excellence

Normal 0 false false false EN-AU X-NONE X-NONE MicrosoftInternetExplorer4 Customer Service Excellence and facilitation of Single Bargaining Units:

 

" Ken Gilbert has always been committed to excellence as PERCEIVED by
CLIENTS/CUSTOMERS in organisational performance improvement AND in the case of schools as PERCEIVED by PARENTS/STUDENTS/COMMUNITIES>

This driver of PERCEPTION is the key driver for the partnership towards
success for CUSTOMERS, STAFF, and OWNER stakeholders.

Improvement programs begin by the partners working together(face-to-face) in conversation to clarify perceptions of all members of the partnership and to plan improvement strategies.

Ken has led with his colleagues endeavours based on these premises in
Schools, School Systems, Australian Airlines and as a consultant worked with
private and public organisations folk for over 30 years.

Ken would be delighted to share the learning's from his experiences with his
colleagues with others on request!"

Please contact Ken Gilbert: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Growing Edge Logo
( 61 0418 888 397 or 61 7 33789854      
Facsimile on 61 7 38785237)

 

Last Updated (Sunday, 13 November 2011 21:30)